These terms cover payment plans for Norvoch business orders. Your payment schedule and card authorization specify the payments you agree to.
1. Your order and schedule
Your plan shows the order, currency, total, deposit and installment amounts and dates. These terms change only the payment arrangements expressly agreed for that order. Product, delivery, tax, return and warranty matters remain governed by the terms applicable to your original order and by law.
The current store policies linked below are provided for reference. They do not replace the terms already applicable to your order. No additional order, interest or fee is authorized by accepting this plan.
If you act for a business, you must be authorized to agree for it and use the selected card. Contact Norvoch before confirming a personal or household purchase.
Norvoch store termsNorvoch returns and replacements policy2. Card storage and automatic payments
Your separate setup authorization permits our payment provider to store the selected card and collect the displayed deposit and installments on the agreed dates. A zero deposit creates no deposit charge. Charges use the currency shown; your card issuer may apply conversion or other charges under your card agreement.
Card entry is hosted by the payment provider. We receive a payment-method reference and limited card details, such as brand and last four digits, rather than full card numbers or security codes through that form. A disclosed verification hold is separate from your plan payments.
Updating your card authorizes future eligible plan payments to use the replacement card. The update does not itself collect an installment, change your schedule or cancel a payment already submitted.
3. Failed payments
An eligible declined payment may be retried once after 24 hours; some declines require a new card instead. A retry you confirm earlier replaces the waiting automatic retry. A failed payment leaves the amount unpaid.
4. Changes and pauses
Contact Norvoch to request a schedule change or pause. A request alone does not change your plan. We will send an agreed revised schedule to your plan email address. Changes must remain within the agreed authority and any applicable notice or renewed-authorization requirements.
A pause does not cancel your order or unpaid balance. Updating these web terms does not itself change your accepted schedule or authorize additional charges.
5. Extra payments and payoff
An extra payment or payoff requires confirmation of the amount and card. Extra payments cover overdue amounts first, then remaining payments as shown in the confirmation. A partial extra payment does not necessarily remove your next payment.
No further scheduled payments are collected after the remaining balance has been successfully paid and confirmed.
6. Stopping automatic payments, cancellations and returns
To withdraw authorization for future automatic payments, contact info@norvoch.com or +1 818 484 5588 and identify your plan. Contact us as early as possible before the next payment. A payment already submitted may require separate handling.
Stopping automatic payments does not cancel your order or amounts lawfully owed. Arrange any remaining payment with Norvoch. Order cancellation, returns and refunds are handled directly with Norvoch under the terms applicable to your order and the law.
7. Records and questions
Plan confirmations, agreed schedule changes and payment messages use your plan email address. Keep it current and retain your agreement.
For questions or errors, contact info@norvoch.com or +1 818 484 5588 with your order or plan reference. Never send full card numbers or security codes. These terms do not limit rights you have under applicable law or prevent you contacting your bank or card issuer.